At For The Love Of Cars Llc, we strive to be as flexible as possible. We understand that plans change.

Cancellation Policy

• Free Cancellation: You can cancel your reservation free of charge up to 48 hours before the scheduled pick-up time.
• Late Cancellation: Cancellations made within 48 hours of pick-up will incur a fee equivalent to 1 day of rental.
• No-Show: If you do not show up to collect the vehicle and have not cancelled, the full rental amount will be charged.

Refund Processing (Stripe)

All refunds are processed securely through our payment partner, Stripe. Once a refund is initiated by our team:

• Refunds typically appear in your bank account within 5-10 business days, depending on your bank's processing times.
• Refunds are always issued to the original payment method used during booking.
• If your card has been cancelled or expired, please contact your bank's support team to locate the funds.

Security Deposits

Security deposits are merely "holds" on your card and not actual charges. These holds are released automatically via Stripe upon the safe return of the vehicle. The release usually reflects instantly or within 24 hours.

Early Returns

We do not offer refunds for vehicles returned earlier than the scheduled drop-off date, as the vehicle was reserved exclusively for your use.

Last updated: January 1, 2025

Your privacy is important to us. It is For The Love Of Cars Llc's policy to respect your privacy regarding any information we may collect from you across our website.

Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.

• Personal identification (Name, email address, phone number)
• Driver's license details for verification
• Payment information (processed securely via third-party providers)

Secure Payment Processing (Stripe)

We use Stripe as our primary payment processor to ensure your financial data is secure. Please note:

• We do not store your full credit card details on our servers.
• All payment data is transmitted directly to Stripe via encrypted SSL connections.
• Stripe processes your personal data in accordance with their privacy policy and adheres to the highest global security standards (PCI-DSS Level 1 Service Provider).

How We Use Your Data

We use your data to process bookings, verify identity, and communicate important updates regarding your rental. We do not share your personally identifying information publicly or with third-parties, except when required to by law.

Cookies

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